EFFECTIVE IMMEDIATELY AND POLICY ENFORCED

• We prefer cash, but we also accept credit/debit cards (MasterCard, Visa, American Express, and Discover), PayPal (with a 3% fee for Goods & Services), and Zelle. A 3% service fee is applicable for card transactions, and there is an additional $0.30 fee for invoices. Please note that we do not accept Cashapp. All sales are considered final.
• I do not offer weaving or extension services.
• I offer services for individuals aged 12 and above. However, individuals under the age of 15 are not permitted unless they are receiving services.
• Feel free to contact me directly via call or text at 615-594-8732 if you encounter difficulties scheduling your appointment, anticipate being delayed, or need to reschedule.
• Closed on Sundays and Mondays. Calls, voicemails, and texts will be addressed or returned on available days between 9 am and 5 pm. To schedule an appointment, click on the "Book Me" tab.The salon remains closed on Sundays and Mondays. Appointments can be booked online. If the preferred time slot is not available, please reach out to me, and I'll make every effort to accommodate you. I adhere to a policy of not double-booking. Additionally, you have the option to pre-book before leaving the salon.
• Please wait in the designated waiting area until you are called for service. Avoid occupying other stylists' chairs or areas. K Taylor Salon operates on a "BREAK IT BUY IT" policy, and any broken items must be replaced with brand new ones within 10 days. Kindly be aware and considerate of your surroundings.
• The use of inappropriate language and/or behavior is strictly forbidden.
• NEW GUESTS & RETURNING CLIENTS-For both new guests and returning clients, a deposit is mandatory. Please be prepared to make the payment. A non-refundable retainer fee of $30 is required for first-time visits and returning clients who haven't received services in three months or more. This retainer ensures the reservation of your appointment, minimizes no-shows, and is applied towards your service cost. Once your appointment is confirmed via email, the retainer must be submitted immediately; otherwise, the appointment will be canceled. Please be aware that without the retainer, your appointment is not confirmed. Currently, we are exclusively accepting new clients with short hair or those ready to embrace the short hair lifestyle, including those seeking a relaxer.

• BOOKING APPOINTMENTS-The booking calendar becomes available on the 15th of each month.Kindly review the service descriptions before scheduling your appointment. Ensure to include ALL the services you require when making the booking. For instance, booking a haircut necessitates including a shampoo service as well.
• CONSULTATION-The consultation fee is $25 and lasts for a duration of 30 minutes. Please be prepared to make the payment. This fee is credited towards your service if you schedule an appointment within 7 business days. You will receive payment details via text or email, and it must be settled promptly. It's important to note that the consultation and hair appointment are not scheduled on the same day.
• LATE-Please provide a courtesy call or text at least 15 minutes prior to your appointment if you anticipate being late. A $10 fee will be applied to tardy appointments, and no exceptions will be made.
• NO CALL/NO SHOW-Reach out to me via text or call in case of "special circumstances" (at my discretion) preventing your attendance. Otherwise, a 100% charge of the reserved service amount will be applied, and payment must be made immediately. No exceptions will be granted.
• CANCELLATION/RESCHEDULE-Please give a 24-hour notice for cancellations. Clients who do not provide this notice will incur a 50% re-booking fee, payable immediately for the reserved service. Appointments made within 24 hours can be canceled up to 4 hours beforehand or will result in a 50% re-booking fee, due immediately for the reserved service. For instance, if your appointment is on Thursday at 5 pm, you have until Wednesday at 5 pm to cancel. No exceptions will be made.
• To cancel or reschedule your appointment, please reach out to me directly via text or call, and I will confirm the changes. I do not receive calls or texts from the automated reminder system. If you use that number and fail to contact me directly, a NO CALL/NO SHOW fee will be charged. No exceptions will be made.

• COLOR-I am open to accepting new clients for color services, provided they don't have existing permanent color on their hair. A consultation is necessary. I won't provide services if you have permanent color that I didn't apply. As of January 2022, we prioritize treatment before applying permanent color to prepare the hair appropriately. Color services are considered add-ons, meaning you must book a shampoo service alongside them. Each color service uses up to 3 oz. of color (one tube), with an additional charge of $10 for each extra ounce. Pre-lightening hair incurs an extra fee based on the service, hair length, and expected results. For multi-color services, each distinct color incurs a $20 fee. Olaplex, a bond multiplier that reduces breakage, is used during color services and is included. However, additional Olaplex for extra color incurs a $10 charge per mix. These are baseline considerations. If you are unsure about committing to color care due to time, finances, or lifestyle constraints, it's advisable to reconsider.
• If the weather conditions are unfavorable, your appointment will be rescheduled.
• Your stylist has the authority to end any business associations at her discretion.
• Promotional deals cannot be combined with other offers.
• Policy, pricing, and fees are subject to change without prior notice.

• If you're dissatisfied with our service, we'll redo it for free at the stylist's convenience. No refunds will be provided.
• PHOTOS/VIDEOS-I reserve the right to capture and utilize images of my work for my portfolio and share them on relevant social media accounts related to NspiredHairDzns by Carla V.
• PRIVACY-Your details will be utilized to manage online profiles, appointments, and communication. While providing this information is optional, failure to do so may hinder the processing of your request. We do not share your information with third parties unless you provide consent.
• DIGITAL PRODUCTS-ALL SALES ARE FINAL!This product is intended for educational purposes and is owned by NSPIREDHAIRDZNS, LLC. Please ensure accurate input of your email, download, and save it to your intended device. Check your spam folder and contact customer support at info@carlavthestylist.com for any issues.